Sales HubSales HubSales Hub
P.O. Box 30062, Blantyre, Malawi

Call Center Services

Sales Hub and SAICOM Agreement

We are excited to announce our three-year partnership agreement with SAICOM, through which Sales Hub is committed to leading SAICOM’s commercial business initiatives.

SAICOM is a sister company of Telecom Systems, a renowned telecommunications service provider offering Voice, Data, and Video communications, both wireline and wireless, to a diverse clientele that includes mass markets, private sector enterprises, and government agencies. SAICOM specializes in router solutions, PABX systems, and now, call center services.

Our call centre offerings

1. Call Center Equipment Purchase:

With this option, clients have the opportunity to make a one-time purchase of call center equipment, including essential software. Clients retain ownership of the call center and pay for connectivity, along with a postpaid line on reverse billing for efficient handling of incoming calls via a designated short-code.

2. Outsourced Call Center Services:

Our clients can opt to outsource their call center needs to Sales Hub, benefitting from both outbound and inbound services. This option is ideal for those who prefer not to own or manage a call center or require services on a project-specific or ad hoc basis. Our highly trained agents are skilled in multitasking and can serve multiple clients effectively and efficiently.

3. Call Center Equipment Rental:

Clients seeking flexibility can choose our call center rental option, which includes hardware and essential software. Sales Hub manages the agents, ensuring seamless operations. This option provides a hassle-free approach to obtaining the necessary resources without the burden of ownership.

Why Choose Sales Hub?

Expertise: With our partnership with SAICOM, we bring extensive industry experience to the table.
Flexibility: Our range of options caters to diverse client needs, from ownership to outsourcing.
Training: We are committed to agent training, ensuring excellence in service delivery.
Client-Centric Approach: Our priority is your success, and we tailor solutions to meet your unique requirements.

Contact

  • Sales Hub P.O. Box 30062, Blantyre Malawi
  • +265 999 98 50 30
  • info@saleshubmw.com

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