Sales Hub is geared to deliver an open customer service training dubbed “Strategizing Customer Experience for Business Success” in collaboration with the Institute of Marketing in Malawi (IMM) after delivering a successful Sales Leadership training last month.

“We indicated early in the year that our strategy for training in 2024 is collaboration and networking. We see a plethora of opportunities and benefits in this approach and we ask you to celebrate this strategic direction with us”, indicated Michael Khomani Director and Senior Consultant for Sales Hub.

The training is a one-day refresher training targeted towards among others;

• Marketing teams
• Product development and design teams
• Leadership and management
• Operations and process Improvement teams
• IT and technology teams
• Sales teams
• Quality assurance and compliance teams
• Cross-functional teams
• Small business owners and entrepreneurs
• Franchise owners and managers

Facilitators include Michael Khomani and Nicole Ngulube, a seasoned customer service and experience expert at NBS Bank. The training will take place at Amaryllis Hotel on Friday 8^th March 2024 from 8 to 4pm. All are welcome.