Sales Hub has steered successful sales, customer service and business etiquette training to various reputable institutions and brands in Malawi since 2015 (under Rayon Agencies, Sales Hub was created in 2023 to align its name to the business).
These institutions include among others, Malawi Confederation of Chambers of Commerce and Industry (MCCCI), United General Insurance (UGI), Britam Insurance, Malawi Broadcasting Corporation (MBC), Medhealth, MASM, Horizon Health and Hallmark just to mention a few. In all these trainings, we have learned that is imperative to collaborate with important stakeholders within the organization such as HR, Marketing, Sales and Management to align training with business goals and objectives.
In 2023 going forward, our aim is to progress by offering on line professional training services as well as engaging with other stakeholders to widen our scope of training.
We believe that with effective and well-planned training, commercial teams can be turned around to offer professional services to all customers for improved organizational performance. According to our intelligence, most of non-performing commercial teams are due to reluctance by organizations to spend on training as well as lack of coordinated and progressive training. This is because most managers and leaders still believe that their product can sell without training as long as hey have the people and engage into some social media marketing. In the light of tight budgets, sales and marketing get the quick axe instead of investing more for the teams to be more competitive.
Sales Hub is here to work with your team to create better experience for your customers and revive repeat business as well as grow sales. Call us today and book your training.
